Local agents are the traffic cops directing traffic between the customer's network and Site Flow/PrintOS. They are responsible for the communication between the user and HP Devices and Printers. There are two kinds of local agents:

  1. Embedded agent: Installed only on Indigo DFEs (Digital Front End systems). Only one embedded agent is allowed per DFE. Only certain Indigo DFEs use embedded agents.
  2. Super agent: Installed on a customer computer. Super agents are much more common, and are used for larger-volume customers. Super agents can run multiple devices.

Note: Since the majority of local agents are super agents and operated from the customer's server, the Site Flow Local Agents tab is largely informational.


Local Agents list

Click the SETUP tab (see #1) and open SYSTEM > Local Agents (see #2).

A full list of your agents appears, listed from oldest to newest.

The Agents list sits on the left side of the page. Scroll through the list, or click the search icon to type in the name of the agent. Click the desired agent name to view the details on the right.

Agent Details and Agent Services are located on the right side of the page.

Agent Details include the agent name, status, and creation date. If you wish to deactivate the agent, click the Deactivate button.

Agent Services lists every HP machine that this agent operates, as well as its version and status.

To  view your press log, click the Press Log button on the top-right side of the page (located in the Production tab).

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Add agent

To create a new agent, click the blue Add New button to the right of the Press Log button.

The Add Agent window appears.

Type in the name of your new agent, and click Save.

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